Privacy Policy

Last Updated: June 16, 2026

This Privacy Policy describes the policies and procedures of Vantloom Studio (“VS”, “We”, “Us”, or “Our”) regarding the collection, use, and disclosure of Your information when You use Our Website and services.

We respect Your privacy and are committed to protecting Your Personal Information in accordance with applicable privacy laws in New Zealand, including the Privacy Act 2020.

This Privacy Policy explains how We collect, use, store, and protect Your information, as well as Your rights regarding Your Personal Information.

By using Our Website or submitting Your information through Our forms, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalised initials have meanings defined under the following conditions. These definitions apply whether the words appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Vantloom Studio, an online Web, Digital & Online Agency based in Auckland, New Zealand.

Cookies are small files stored on Your computer, mobile device, or other device by a website, containing information about Your browsing activity.

Country refers to: New Zealand.

Device means any device that can access the Website, including computers, mobile phones, tablets, or other digital devices.

Personal Data / Personal Information means information about an identifiable individual.

Service refers to Our Website and related digital services provided by Vantloom Studio.

Service Provider means third-party companies or individuals who process information on behalf of Vantloom Studio to support Our Website, services, communications, analytics, or business operations.

Usage Data refers to information collected automatically through use of Our Website, such as browsing activity, device information, and technical data.

Website refers to Vantloom Studio, accessible from:

https://vantloom.co.nz/

You means the individual accessing or using Our Website or services.

Collecting and Using Your Personal Data

Personal Information

While using Our Website, contacting Us, or requesting Our services, We may ask You to provide certain information that can be used to identify or contact You.

Personal Information We may collect includes:

First name and last name
Email address
Phone number
Business name (if provided)
Website or project details
Service requirements and project information
Any information You submit through enquiry forms or quote request forms
Any other information You voluntarily provide

We only collect Personal Information that is reasonably necessary to respond to enquiries, provide services, communicate with You, and improve Our Website.

Usage Data

Usage Data is collected automatically when You visit or interact with Our Website.

Usage Data may include:

Your device’s IP address
Browser type and version
Pages visited on Our Website
Date and time of visits
Time spent on pages
Device information
Operating system
Other technical and diagnostic information

When You access Our Website through a mobile device, We may collect information such as:

Mobile device type
Mobile operating system
Browser type
Device identifiers
IP address
Technical usage information

This information helps Us maintain website security, improve performance, and understand how visitors use Our Website.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to improve Our Website experience and analyse Website usage.

These technologies may include:

Cookies
Tracking pixels
Analytics tools
Website performance monitoring tools

Cookies

Cookies are small text files placed on Your Device when You visit Our Website.

You may choose to disable Cookies through Your browser settings. However, disabling Cookies may affect certain Website functionality.

Where required by law, non-essential Cookies (such as analytics or marketing Cookies) will only be used with Your consent.

You may withdraw or change Your Cookie preferences at any time through Your browser settings or available Website controls.

Types of Cookies We May Use

Necessary Cookies

Type: Session Cookie

Managed by: Vantloom Studio or Website providers

These Cookies are essential for Website operation, security, and basic functionality.

Functionality Cookies

Type: Persistent Cookies

Managed by: Vantloom Studio or Website providers

These Cookies allow the Website to remember preferences and improve Your browsing experience.

Analytics Cookies

These Cookies help Us understand Website traffic, visitor behaviour, and Website performance.

Use of Your Personal Data

Vantloom Studio may use Your Personal Information for the following purposes:

To provide and maintain Our Website and Services Including monitoring Website performance, security, and improving user experience.

To respond to enquiries We use information submitted through contact forms and quote request forms to respond to Your questions, discuss projects, and provide requested information.

To provide services refers to: New Zealand.

To communicate with You We may contact You by email, phone, or other electronic communication methods regarding:

Enquiries
Project updates
Service-related information
Support requests

To improve Our services We may use information to:

Analyse Website usage
Improve Our Website
Improve customer experience
Enhance Our digital services

For legal and business purposes We may use information where necessary to comply with legal obligations, resolve disputes, or protect Our rights.

Sharing Your Personal Data

We do not sell, rent, or trade Your Personal Information.

We may share information only in the following situations:

With Service Providers

We may share information with trusted third-party providers who help Us operate Our Website or deliver services, such as:

Website hosting providers
Email providers
Website analytics providers
Security providers
Technical service providers

These providers are only permitted to process information for the purposes required to provide their services.

Business Transfers

If Vantloom Studio is involved in a business transfer, merger, restructuring, or sale, Your Personal Information may be transferred as part of that process.

Legal Requirements

We may disclose Personal Information if required by law or where We believe disclosure is necessary to:

Comply with legal obligations
Protect Our rights or property
Prevent misuse of Our Website
Protect the safety of individuals
Defend against legal claims

With Your Consent

We may disclose Your information for other purposes with Your permission.

Retention of Your Personal Data

Vantloom Studio retains Personal Information only for as long as necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on:

The purpose the information was collected for
Legal requirements
Business needs
Security requirements

We may retain information for the following purposes:

Enquiries and Contact Information

Information submitted through enquiry or quote forms may be retained for communication, service follow-up, and business records.

Project Information

Client-related information may be retained for the duration of the project and for a reasonable period afterwards for support, records, and legal purposes.

Website Analytics Data

Website usage data may be retained for analysis, performance monitoring, and security purposes.

When information is no longer required, We will securely delete, anonymise, or remove it from active systems.

Transfer of Your Personal Data

Your information may be processed and stored using service providers located within or outside New Zealand.

Where information is transferred internationally, We take reasonable steps to ensure appropriate safeguards are in place to protect Your Personal Information.

Your Rights

You have rights regarding Your Personal Information, including the right to:

Request access to Personal Information We hold about You
Request correction of inaccurate information
Request deletion of information where appropriate
Withdraw consent for certain processing activities

You may contact Us to exercise these rights.

We may need to verify Your identity before responding to certain requests.

Security of Your Personal Data

We take reasonable steps to protect Your Personal Information from:

Unauthorised access
Loss
Misuse
Disclosure
Alteration

However, no method of internet transmission or electronic storage is completely secure, and We cannot guarantee absolute security.

Children’s Privacy

Our Website and services are not intended for individuals under the age of 16.

We do not knowingly collect Personal Information from children under 16.

If We become aware that Personal Information has been collected from a child without appropriate consent, We will take reasonable steps to remove that information.

Links to Other Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage You to review the Privacy Policy of any external website You visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage You to review this Privacy Policy periodically to stay informed about how We protect Your information.

If You have any questions about this Privacy Policy or how We handle Your Personal Information, You can contact Us:

Vantloom Studio

Auckland, New Zealand

Email: info@vantloom.co.nz

Website: https://vantloom.co.nz/